I am proud to make this statement in evaluating Donna Brown’s
professionalism and ethical conduct as an Income Tax Counselor for the
AARP Foundation. Her work was always completed in the most professional
manner ready for e-filing/mailing to the Internal Revenue Service. Donna
was always prompt to deliver services as promised and on time. Always
abounding with a pleasant, warm and a skillful attitude, she continued
throughout the period of our association to practice her proficiency as
an Income Tax Counselor with superior knowledge and training. Donna
always performed her duties with the perception of treating each
customer as though that person and his/her personal income tax return is
paramount to be completed with care and accuracy. Her approach to
standards of conduct demonstrated to our group of tax counselors to have
ample moral integrity and always preformed in the most professional
manner. She was and could be a valued tax expert in any office desiring
her valued service. I would be elated to have Donna Brown as a member
of my staff anytime and anywhere should she desire to return.
Richard D. Heroux
AARP Local Coordinator
Louisburg Service Center